employee and manager

Employee relations are a key part of workplace culture, thus can make a huge difference to productivity, morale, and more. Today we’re going to walk you through how to make sure your strategies are aligned and focused to benefit your whole team.

Relations between all members of a workforce; including employees, employers, HR representatives, and managers all matter, and all need to blend and balance together to create a healthy working atmosphere. A proper employee relations strategy gives employees a boost of faith, managers a more knowledgeable stance, and results in businesses holding a stronger team.

Let’s start with the basics.

What are employee relations?

“Employee relations, very simply, can include everything involved in maintaining your colleagues’ well-being.” (BetterUp)

Overall, employee relations are established and maintained positive work relationships in an organisation; their main purpose is to better the well-being, support, and efforts of all those involved. From this description alone, it’s clear how important relations are, and with this in mind, 333 is here to make sure you’re implementing the right techniques.

Our 5 strategies to improve employee relations:

At some point in your own business, you may have noticed a decrease in productivity and a surge in staff’s unhappiness, but why was that? A key point of employee relations is to be able to recognise these changes and act upon them before negativity affects your workplace.

Using our HR knowledge over here at Triple Three Solutions, we’ve compiled five areas of employee relations strategy to hone your efforts; to improve your employee relationships, satisfaction, and overall engagement in your company.

1: Resolve conflict in a clear and precise manner.

Conflict of any form can be difficult for you or management to handle.

By being prepared with the proper methods and steps to take in mind, you’re more likely to be able to improve any conflict outcomes in the future. If members of your management team struggle with the idea of conflict or confrontation, 36% of organisations train managers in handling difficult conversations or managing conflict, so have the resources ready for them to build their confidence, and feed that back to those they speak to.

2: Show open communication and feedback.

Good communication between management and staff leads to smoother resolutions if any problems arise; therefore, it’s important that everyone feels they can openly communicate and will be listened to.

Additionally, feedback needs to be consistently discussed, whether in the form of one-to-ones, team meetings, or informal day-to-day chats. By having frequent conversations, you lessen the chance of conflict and build the trust of your employees. Always aim to improve!

Showing transparency and positive values is necessary for all industries, since it betters the strength of those in the business. Be open, be honest.

3: Invest in your employees.

Employees need to see your trust and belief in them; from both a personal and professional point of view. From expanding their learning through training opportunities to giving them access to free, private therapy sessions, anything along these lines shows how much you care.

Investing in their growth, in turn, gives growth within your own business. Look into creating progression plans with individual employees, to fuel their growth and qualifications in their field; as both parties are sure to benefit.

4: Recognise hard work and reward it.

Positivity should be fed positivity. Your team members should have rewards for their efforts; for instance, finishing a project in time, or going above and beyond in their efforts for a customer. A please and thank you go far in helping employees feel supported and appreciated for their work.

77% of employees would consider leaving their organisation if they weren’t recognised for their contribution, so show your gratitude and respect.

5: Promote work-life balance.

Leisure activities, such as: Birthday parties, after-work drinks, or even a day out solving a breakout room, all help in improving work-life balance. Discuss with your employees what they think is missing in their working atmosphere and aim to satisfy their needs.

Make it clear that work stays at work too, so, don’t expect employees to be on the clock 24/7. During the last few years, individuals from all professions have felt the benefits of flexible working, so, keep this up and allow flexibility wherever possible. They will be thankful and better rested, which will show in their work ethic.

From our HR perspective, these are just some areas we’d suggest focusing on in your efforts to improve employee relations. Just starting to take the steps to improve your business’s employee relations is a move in the right direction. So, take it a bit at a time. If you need any support along the way, you know where we are.

333 is here to help:

Do you feel you need extra help with your employee relations strategies? For this and more HR support, please feel free to get in touch. Call 0333 050 3330, use our contact page, or email us at lisa@triplethreesolutions.co.uk.