Having recently presented a talk about staff engagement and talent management at an event in Burnley, I feel now is the perfect opportunity to further discuss the return on investment (ROI) of employee engagement in your workplace.
As HR Consultants, we fully understand the effect that your employees have on your business and how staff engagement can have varying consequences. Therefore, it is highly important to understand the ROI of employee engagement; how to keep your workforce engaged and how this, in turn, benefits your company.
Whilst your priority in business may be ‘customer first’, it is also important to put your employee’s well-being and happiness in extremely high regard. Our HR Consultants at Triple Three Solutions believe that unhappy employees can lead to an unproductive company and in turn, unsatisfied customers.
The first question to ask is;
What is employee engagement?
To put it simply: ‘An ‘engaged’ employee is someone who is willing to go above and beyond his or her job description to serve the interests of the organization, clients, and himself.’ institute.uschamber.com
The modern workforce requires much more than simply a job; as people now strive for a sense of community and purpose amongst other wants and needs. Our HR Consultants in Cheshire understand that in 2017, work is not simply for a paycheck.
Measuring Employee Engagement:
Relationships: We can often measure employee engagement against two main factors; staff relationships with their manager and with fellow colleagues/peers.
Say, Stay, Strive:
Here at Triple Three Solutions, we use the Say, Stay, Strive method (as described by Officevibe) to easily analyse employee engagement within your organisation. If the workforce adheres to this three-point guideline, generally speaking; your business is likely to have a high rate of employee engagement.
Say: Employees are proud and willing to advocate on behalf of the organisation. They are likely to recommend the business as a great place to work.
Stay: Employees feel a sense of belonging and give a positive contribution to the organisation. They are committed and plan to remain in employment for least another year.
Strive: Employees often do more than is necessarily expected of them; often going the extra mile for the benefit of the organisation. They feel motivated in their position to work at to the very best of their ability at all times.
This blog is the first in a series on topics related to employee engagement, so stay tuned to learn more. In the meantime, if you’d like to learn more about how Triple Three Solutions can help you to develop and keep a positive and productive workforce; contact our HR Consultants today on 0333 050 3330 or via email at email@example.com.